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Resource Centre
Level 2, 210 Lonsdale Street, Melbourne
Open 10am – 5pm Mon, Wed, Thurs
(closed public holidays)

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[email protected]

Resource Centre
Level 2, 210 Lonsdale Street, Melbourne
Open 10am – 5pm Mon, Wed, Thurs
(closed public holidays)

How could peer support help my patient

There is a special connection between women who have been affected by cancer.

Our peer support model involves volunteers with their own experience of cancer supporting others, as peers rather than as professionals.

They have the time to listen and are skilled and empathetic women who work closely with Counterpart staff to ensure quality support is provided to each woman.

Our Peer Support Volunteers have all completed a 6-week education program, which gives them the skills to:

  • listen to and provide space for women to talk through their feelings following a cancer diagnosis
  • validate women’s experiences and share useful aspects of their own cancer experience
  • assist women to locate reliable information
  • direct women to other services that provide practical help, medical advice or support.
Peer support is the one thing we can’t provide as health professionals, and it can make such a difference to a woman’s whole outlook as she goes through treatment. It’s something I offer to every woman in my care.
Monique Baldacchino, Breast Care Nurse, The Royal Women’s Hospital
Meeting other women who also had cancer made me feel less scared, as I realised I was not the only person in this situation.
Massiny, Counterpart service user
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