Counterpart service principles
Acknowledge difference – We recognise that every person’s experience of cancer is different and must be seen in the broader context of their lives.
No advice – We share experiences and give support. We do not give medical, legal or financial advice or counselling.
Welcoming environment – We provide a welcoming, accessible and safe environment.
Encourage participation – We actively encourage people to participate in the development and operation of the service.
Empower people – We are committed to enhancing people’s skills and capacity to make their own informed choices.
Respect privacy – We respect the privacy of people using our service.
Non-judgemental – We provide information and support in a non-judgemental way.
High standards – We maintain high standards in all aspects of the service and regularly evaluate the service’s relevance to consumers, its sustainability, and effectiveness.